Showing posts with label iphone. Show all posts
Showing posts with label iphone. Show all posts

Imagine...




From a passer-by in Steve’s neighbourhood, March 2010:

…and there he was in his kitchen window, black turtleneck and all, washing dishes. He just looked up at us, maybe 15 feet away. Nothing in between us but a window, no tall fence (a short, decorative, waist-high one). And we just walked on and proceeded to admire the apple orchard he has in his front yard, and even walked up his driveway a little to see his tulip garden.  [1]


Steve is sitting in his favourite rocking chair in his kitchen. A half-finished bowl of granola doused in apple juice left on the bench. Everything in his home is snow-blind white except for a small Indian drum that Steve picked up a long, long time ago. It rests beside the Apple Time Capsule.
Steve opens an advance copy of Tron Legacy that Disney sent him on his iPad. This is one of the perks of owning the biggest share of Walt’s company. He keeps playing back one particular scene. He streams it across space to the Apple TV unit. The gadget blinks once and sends the video to his seventy-inch Sony Bravia LCD. Steve reminds himself that all of these flat screen TVs in American homes are looking like that flat screens that broadcasted Big Brother in George Orwell’s novel.
He watches the film’s hero, Flynn. He wants to change the world, but he needs help. He creates a copy of himself called Clu. Flynn thinks because he made Clu that he can control him. The copy betrays him and banishes Flynn from the electronic Eden. Steve wonders how long it’s been since he last spoke to John Sculley. He ends play with a single gesture across the iPad’s surface.
He begins browsing through informationweek.com. His finger glides down the article. The headline reads, “Apple iPhone Use Shrinks, Android Grows" (Gonsalves, 2010).  The iPad navigates swiftly from one window to the other. He then touches a New York Times app and reads about his new nemesis, Android Andy:
It’s a numbers game. When you have multiple O.E.M.’s building multiple products in multiple product categories, it’s just a matter of time” before sales of Android phones exceed the sales of proprietary systems like Apple’s ... As to when that would happen, Mister Rubin said, “I don’t know when it might be, but I’m confident it will happen ....

... Open usually wins.[2]
Steve touches his YouTube app. He plays a clip from an L.A nightclub where blind-from-birth performer, Stevie Wonder, takes a break from his set to thank Steve for his iOS:

His company took the challenge in making his technology accessible to everyone. In the spirit of caring and moving the world forward, Steve Jobs… there's nothing on the iPhone or iPad that you can do that I can't do.[3]

Whereas, Android Andy had dropped the ball on accessibility.

Steve clicks on a four-year-old clip of himself at Macworld showing off his iPhone for the first time. The definition is sharper than any other iPad, or Apple product for that matter. The unit Steve is cradling a prototype iPad with “retina display”. The tech rumour mills argue over whether it’s possible or not - but there it is, in his hands.  He’ll hold back on the release of this technology for as long as is prudent. Apple has always been able, but not willing, to give their customers more bang for their buck; but, , of course it’s more profitable to sandbag the market.

The audio is loud and crystal-clear: “We have designed something beautiful for your hand”, the little Steve says. He sees an LED back-lit image of himself opening a pristine menu on the phone. He watches the Steve-image select and open a song...

“I walk a lonely road.
The only road that I have ever known.”

He gazes at himself painted in sixteen million electric colours. He watches himself become less of a man and more of a myth. Well, isn’t a myth simply a mirror? Steve has become a reflection of American hopes and delusions.

He opens his phonebook on his iPhone 4, rapidly finds a number not many people have, and dials it.

"Hey, four-eyes," Steve says to Bill.
"You can't call me that anymore. You have glasses too now", Bill laughs.
Steve looks down at his spectacles on the coffee table. They were designed to mimic his idol John Lennon.
"Yeah, but mine are cooler"
"You are fond of saying that".
Steve starts singing:
"I began to lose control,
I didn’t mean to hurt you,
I’m just a jealous guy,
I’m just a jealous guy."
"Oh jeez, Steve stop it. That’s terrible!" They both laugh.
Steve's iPhone 4 starts losing reception. Bill says,
"You're holding it wrong”
“Shut up, shut up, smartass,” Steve swaps his grip on the phone and then his tone changes from mirth to gravitas.
"Bill, I just wanted to tell you I appreciated what you said at the D5 conference a few years back."
"What’s that?"
"You know how you said about me, 'People come and go in this industry. It’s nice when somebody sticks around'".

Of course, Steve doesn't know where Bill is standing at the moment. Bill looks around at the Nigerian hospital ward. He sees a little girl receiving a polio vaccine paid for by Bill's foundation. He retired from the industry some time ago. Bill is not really 'around' anymore. However, he hasn't the heart to spoil Steve's epiphany.

"Hey, that's cool, Steve". Steve's smile is a little sad around the edges.
"Gotta favour to ask you. I’ll talk to you ‘bout it next week.”
"Okay. Bit busy right now; but look forward talkin’ again."
“Gotta go four-eyes. Got an empire to maintain.”
“Ha ha …”
Steve touches ‘end call’.

Lisa as she walks into the room wearing a smile with just a touch of curiosity. Lisa Brennan-Jobs is now a thirty-two year-old journalist. Her occasional observations can be found in Vogue
and The Oprah Magazine, among others. Lisa asks,

“Talking with your friend, Dad?”
Steve looks up at his daughter.
“Yeah, honey... my friend”. 

The following week, Facebook Mark arrives at Steve’s home to talk about social media. However, Mark realizes Steve may have had an ulterior motive when the surprise guest is Bill. Steve points out that both Bill and Mark are Harvard dropouts. “Although, Bill spent most of the time there playing poker with his buddies Allen and Ballmer. Do all you Harvard losers like poker too? How ‘bout a few rounds of Texas Hold’em?”

Bill produces a No.92 Club Special deck of cards. The red and white deck was a gift from The Dunes in Vegas before it was demolished and replaced with The Bellagio in the 1990s. He shuffles the cards as easily and naturally as a Zen monk breathes.

Mark plays with a youngster’s aggression and arrogance. There is much good-natured humour about the age of his hosts. Bill and Steve are a handful of months apart.
Over-playing your hand is one lesson that an avid poker player like Bill could teach Mark. It is the biggest mistake that most new players make. Bill explains:

“Playing a hand of this nature is like dancing in a mine field. It’s strong in a snapshot moment but not tough enough to cop the pressure from multiple drawing hands. This is why most experts tell you to fold a hand like six-seven pre-flop. When you do improve, it complicates things.  It could cost you so many more bets that it’s not worth speculating from the beginning.”

Mark’s glazed look causes a grin to play at the corner of Steve’s mouth. Bill was having fun confounding the lad.

“The cornerstone of poker is caution. There are lots of gamblers out there who love poker but hate the math. They will chase with eight-nine when the board comes A-6-7 and they won't let go. Like a pit-bull that’s got something by the jugular. They are holding out for that miracle five card so they can make so much cash this one time that it makes up for all the times they were chasing their tail. When you are in front, your mission is to take money from them, but not at the expense of your entire night.”

Bill looks over at Steve and winks conspiratorially. He takes a sip of water to hide a playful grin.
“When you are in front with one or two cards to come you gotta feel the texture of the board. Is it favourable? Is there a drawing-hand out there that was helped by the last card? What could your opponent have been plotting in order to hang on in the face of your pressure? If that third suited card drops you need to know for damn sure that your hand is still the best. If you have overplayed your hand from the get-go it will be too late,” said the world’s richest man.

Mark nods like a kid who is too afraid to tell coach that he doesn’t understand the play.

Steve adds helpfully, “You
spend so much time thinking of the ways you can win that you forget all the ways you can lose. My friend here, Bill… he always won – poker, business, whatever.”

“Sure, sure”, Marks keeps nodding because he doesn’t know what else to do. Steve almost feels sorry for him.

“Are you getting it? Are you getting it, Mark? You can screw people for only so long before it catches up to you and bites you in the ass. Only took eighteen months for the entire industry to switch from cheering you, to hating you”. He looks at Steve startled like he was just caught halfway through a lie.
Now he gets it.


[1] Gawker.com (2010, March 31) A Treasure Trove of Steve Jobs Stories [blog]. Nerdspotting.  Retrieved from: http://gawker.com/5506526/a-treasure-trove-of-steve-jobs-stories
 
[2] Stone, B. (2010, April 27) Google’s Andy Rubin On Everything Android. From Bits [blog]. New York Times. Retrieved from http://bits.blogs.nytimes.com/2010/04/27/googles-andy-rubin-on-everything-android/

[3] Brian, M. (2011, September 15 ) Stevie Wonder sings Steve Jobs’ praises for iOS accessibility. Retrieved from: http://thenextweb.com/apple/2011/09/15/stevie-wonder-sings-steve-jobs-praises-for-ios-accessibility/

Big Steve Jobs is Watching You?

At the 2011 Where 2.0 conference, two geeks found something most iPad users couldn’t be bothered looking for – a tracking device.

One of the guys was Alasdair Allan. He spends his time watching the skies as a senior research fellow in astronomy at University of Exeter. His buddy, Pete Warden, may know what he’s talking about considering he was an Apple engineer for five years. There is a YouTube clip of the two lads chillaxin’ and chewing the fat about how Pete’s old boss is mysteriously collecting data on his customers using a “hidden file”, anonymously entitled consolidated.db. As they sat around a shared Macbook, they explained how the little file stores all location data of iPhone/Pad users since the iOS 4 upgrade in June 2010.[1] The conversation sounded like a couple of Trekkies who had found a continuity mistake in episode 12, season 4. Keep watching the skies, gentlemen.

The big reveal was followed by seven days of Apple silence on the matter. During that week, everyone but the Canadian Mounties was on Steve’s ass about this little file. Europeans were particularly interested: CNIL - the French data protection authority; The Italian Data Protection Authority; and The Bavarian Agency for the Supervision of Data Protection in Germany. Europe is a part of the world that still fights the good fight for privacy. In the States, two Democrats sent letters asking Steve to "please explain" [2] (One of the politicians was an ex-Saturday Night Live comedian).

Only a week before consolidated.db was exposed, Sony gave away the personal data, and probably credit cards, of 100 million+ customers. Meanwhile, the U.S Government continues to spy on the keywords used by its citizens in the ex cathedra name of national security. Even grocery store club cards collect data on what we buy. These are only the few intrusions we know about. The idea that any device belongs entirely to the owner was lost when internet cookies began slipping into the back rooms of our PCs during the ‘90s.

The fictional spy, Jason Bourne, is a popular hero because he eludes the surveillance that most of us have grown to tolerate. Jason dodges CCTV cams by losing himself in the crowd. He ducks in and out of anonymous internet cafes. He places calls using only a quaint old pay phone or a prepaid cell-phone bought with cash. 

Unless we're prepared to live like a black ops agent, it's difficult to be so connected without losing a piece of yourself. There's very real reason why the celluloid spy plucks out his sim card and crushes it under his boot-heel. It’s the same reason Osama Bin Laden’s compound allowed no mobile or internet connections (although U.S special ops found him anyway).

Steve is an easy target for tinfoil-hat-wearing conspiracy theorists because he was the one who made such a big deal about fighting Big Brother back in 1984. However, our surveillance culture is not exactly what George Orwell envisioned. Our Big Brother didn’t happen to us. We let it happen to us. There is a palpable itchy feeling as we blindly click though without reading user-agreements the size of the Magna Carta (the Latin version, and just as convoluted). No time to read the fine print, we just want the thing to run, and run now.

Admittedly, there are proven benefits that our every move is stored on a drive somewhere, out there. It comes in handy when tracking your kid’s location when they should be in class, or finding the nearest Starbucks. This may outweigh the little annoyances like Starbucks offering you a discount every week, or The Terminator locating Sarah Connor. 

On the same day that President Obama was bullied into proving he was born on U.S soil, Steve took to the stage to prove he wasn’t Big Brother. Both men looked like they had better things to do. Steve said the iOS 4 upgrade cached location data to turbocharge telephony connections. This sounds reasonable enough after Judas phone copped so much flack for losing reception. Unfortunately, the cache was not programmed to purge after binging. This is a common coding error. How many of us regularly purge our email accounts of the dregs we don’t need anymore? Steve said he would reduce the location cache on the iOS to no more than a week, and delete the cache entirely when users turned off location services. Done and done.

The amusing money-quote was, “It took us about a week to do an investigation and write a response, which is fairly quick for something this technically complicated.”  A week seems like a long time to investigate a seemingly simple issue. The real explanation may have been this: his people took five minutes to trace the “hidden file” and then it took the rest of the week to explain it to Steve. This is a man who likes things simple. He won’t sign agreement with IBM more than a page long, and he didn’t want a mouse or CD burner software with more than one button. 

The New York Times readers’ commentary on the subject was flame-fest between Apple haters and fan-boys. The most telling comments were:

"Track me all you want! I'm so boring my triangulation data would put most to sleep. When's iPad 3 coming out?"  

 "But, Steve Jobs majored in liberal arts! I expected better."

"Remember that you can not post on this thread without at least three organizations knowing your approximate location." [3]

[1] O’Reilly (2011, April 20) iPhone Tracking Discussion [video clip]. Retrieved from: http://www.youtube.com/watch?v=GynEFV4hsA0

[2] Helft, M. & O’Brien, K. (2011, April 21) Inquiries Grow Over Apple’s Data Collection Practices. The New York Times.

[3] Helft, M. (2011, April 27) Jobs Says Apple Made Mistakes With iPhone Data. New York Times. Retrieved from: http://www.nytimes.com/2011/04/28/technology/28apple.html

Steve Jobs Plays With Semantics

Closed is such a negative word. Steve decided to play with semantics during an Apple earnings call under the hot lights of Wall Street analysts in October, 2010. He doesn’t usually speak at these things. However, he made an exception this time so the Wall Street guys could feel the power of The Reality Distortion Field.

"Google loves to characterize Android as open, and iPhone as closed. We find this a bit disingenuous and clouding the real difference between our two approaches. We think the open versus closed argument is just a smokescreen to try and hide the real issue, which is, what's best for the customer, fragmented versus integrated? We think Android is very, very fragmented and becoming more fragmented by the day... Open doesn't always win."[1]
Why is that so, Steve? Can we have an example? True to form, Steve is all tell and no show. Once again, everyone from Huffington Post to Washington Post shook their collective heads and watched The Reality Distortion Field fade before their eyes.

[1] Keizer, G. (2010, October 19) Steve Jobs talks trash about Google's Android, knocks tiny tablets. Computerworld. Retrieved from http://www.computerworld.com/s/article/9191782/Steve_Jobs_talks_trash_about_Google_s_Android_knocks_tiny_tablets

Revenge of the Nerds

  Google Engineering VP & allround nice guy Vic Gundotra
A war was brewing and Android was getting a little cocky about their free-for-all advantage. Andy and his Google buddies decided “no more Mister Nice Guy”. During the Google Input/output keynote in May, 2010 VP of engineering Vic Gundotra decided to get tough on Apple. Look out, Steve. Vic sashays onto the stage wearing a lovely sweater and neat haircut looking like the nice affluent guy your daughter should bring home, but never does.  “I hope you enjoyed that party last night” he says with a grin that implies safe, suburban mischief (I am thinking cucumber sandwiches and punch). Then he begins telling a story about Andy’s prophecy of a future without Android, "He argued that if Google did not act, we faced a Draconian future, a future where one man, one company, one device, one carrier would be our only choice." There was applause; but not the rabid jubilation that Steve enjoys during his tirades. “That’s… a future… we don’t want,” Vic declares in his best big-boy voice. 

"You need people like me so you can
point your fingers and say 'hey
there's the bad guy!'" - Scarface
Behind him, an illustration attempts to throw Steve’s 1984 commercial back in his face. The graphic uses rather vague imagery of some slacker kid overlooking a bleak metropolis. It seems hastily thrown together from Google’s stock image library. Vic’s cute idea is to portray his company as revolutionaries at war with Big Brother. Of course, the Big Brother he is referring to is Steve – the same man who used this style of marketing melodrama with much more finesse than Vic the Volvo-driver did. Very few in the press were impressed, especially not Kara Swisher of The Wall Street Journal,
“Note to Google: A scary search behemoth with a stranglehold on Internet advertising isn’t really believable as a victim of “The Man”–in this case, Apple CEO Steve Jobs.”[1]
Vic went on to make his only valid point, “If you believe in openness, if you believe in choice, if you believe in innovation from everyone, then welcome to Android.”

[1] Swisher, K. (2010, May 21) Viral Video: Google’s Laughable–But Not So Funny–Apple Tantrum. BoomTown. All Things Digital. Retrieved from http://kara.allthingsd.com/20100521/viral-video-googles-laughable-but-not-funny-apple-tantrum/

Making fun of Steve Jobs

One of the most popular, and funniest observers of the Steve's Reality Distortion Field is Fake Steve Jobs (AKA Newsweek journalist, Dan Lyons). This affectionately satirical blog pretends to be Steve's secret diary. The candid commentary of Fake Steve is so popular because the real Steve will rarely tell us his private thoughts. Of course, this encourages people to make educated guesses based on what little we know. Here are some of FakeSteve's amusing blog headers:

"I want to go on record saying this: There is no 'antenna problem' on the iPhone 4, and we’re not going to fix anything, because nothing needs to be fixed"

"I am so glad we’ve fixed this reception non-issue"

"You a..holes need to stop sending emails to me about this antenna issue"

"Consumer Reports are lying liars who lie"

"Can you tell when I’m lying? You totally can’t, right? That’s why I’m in marketing."

"We do not care about Android"

"Why we’re not scared of Android"

"Someone mentions Android, make sure you go totally nuts"

"I’m not worried about Android. That’s why I keep talking about it all the time."

"I’m watching the Android stuff today and it feels like the 80s all over again"

...Indeed.
So popular is Fake Steve that Dan published a successful book based on his blog called Options. It traced the scandal that erupted when he “was handed 7.5m stock options in 2001 without the required authorisation from the company’s board of directors, according to people familiar with the matter.”[1] It’s difficult to write something readable about such an indescribably boring subject, but Dan pulls it off with panache in his book. Options is a tragi-comedy about a spoilt high-tech emperor who lives in a bubble of his own self-importance. He refuses to be bothered with annoying issues like stocks, laws, or numbers, He is more concerned with office air conditioners that just aren’t silent enough. Despite his ridiculous hubris, the reader can’t help but have affection for Fake Steve. Like Jack Donaghy in the television series, 30 Rock, he appeals to the aloof capitalist who lives inside all of us.
During a LinkedIn interview with Dan, ex-Apple evangelist Guy Kawasaki asked Dan if Apple legal ever contacted him. Dan said, “You would know better than I would. I think they would have a sense of humour” (laughter). Guy’s answer was, “There’s a lot of things you can say about Apple, but a sense of humour is not one of them, unless they’re laughing at you” (more laughter).[2]

It’s easy to make fun of Steve. He provides so much great material. However, beyond the public parody, Steve works under a private cloud. "Ambition bites the nails of success", wrote Bono from U2 - Steve's old acquaintance and sometimes enemy. Watching Steve's interviews is sometimes painful. His mannerisms are sharp, defensive. He can’t be still. He is a beleaguered, cornered fugitive. He is waiting to be hurt. Steve loses a piece of himself every time something spins out of his control. He works too hard. In August 2010, Money CNN named Steve the top CEO overachiever.[3]   Fake Steve Jobs attempts help us understand why the real Steve is so driven. Here is a wonderful example of astute poetic licence from Options:
My birth parents, a pair of snooty intellectual graduate students, had taken one look at me and said, “No thanks”. They gave me up. They abandoned me …Every day I tell myself that somewhere out there in the Midwest there are two snobby academics who gave birth to the greatest figure of our age, but they were too self-absorbed and short-sighted that they could not recognize their son’s inherent coolness. These two fools could have had a son worth five billion dollars. They could be zooming around the world in a private jet, zipping from their ski house in Aspen to their island in Tahiti.
That’s right, you jerks. You’re the Pete Best of parents. I hope you enjoy living out your days in some cut-rate assisted living facility, eating creamed chip beef on toast. Yum. [4]
At The All Things Digital Conference in 2007, the first thing Bill Gates said was “Firstly I want to clarify that I’m not Fake Steve Jobs”. Laughter ensued, especially from the real Steve.


[1] Waters, R. (2006, December 28) Apple ‘Falsified’ files on Jobs’ Options. Financial Times.

[2] Sundar, M. (2007, October 27) LinkedIn Q&A Event: Real Guy Kawasaki interviews Fake Steve Jobs [Video blog]. Linkedin.com. Retrieved from http://blog.linkedin.com/2007/11/12/videos-from-the/

[3] money.cnn.com (2010, August 17) 15 Top CEO Overachievers. Retrieved from http://money.cnn.com/galleries/2010/news/1008/gallery.ceo_overachievers/index.html

[4] Lyons, D. (2008) Options: The Secret Life of Steve Jobs. Massachusetts: Da Capo Press.

There is no antenna-gate

Steve's PR control slipped further from his fingers after the secret iPhone 4 arrived on the shelf three months after the Gizmodo fiasco. From the beginning it was called it Judas Phone - like a trusted friend who betrays you. This is quite a shift from the bloggers who called it the Jesus Phone upon its first generation release.[1] Steve ignored his engineer, Ruben Caballero's advice that the iPhone 4's bezel antenna would cause reception to drop out.[2] The "death-grip" effect forced customers to buy a cover so their bare skin wouldn't touch the antenna and break reception. Steve made a fatal mistake of answering one of the complainants’ emails by typing, “You’re holding it wrong”. Within twenty-four hours, the tech press were all over Steve’s email like a cheap suit. PC World, InfoWorld, Engadget, Wired, PC Mag, TechCrunch, cnet, and even CNN were collectively appalled, but not surprised. Consumer Reports refused to endorse the iPhone 4.[3] Apple stock dropped a little. Now Steve needed some damage control. He cut short his vacation in Hawaii and decided to use one of his famously theatrical public addresses to declare that the overwhelmingly proven problem doesn’t exist.
...but the data supports the fact that the iPhone 4 is the best smart phone in the world, and there is no antenna gate. ...I guess it’s just human nature that when someone or some organization gets really successful that someone or a group of people want to tear it down…. I’m not sure what you’re after here, would you rather that we were Korean companies rather than American companies.[4]
Rather than take the high ground and admit there is a problem, Steve buries himself in the sand, just as he did during his disastrous trip to India as a young man. The Steve-savvy journalists shook their collective heads and smiled knowingly. Everyone from Forbes to CNN had heard of Steve's "Reality Distortion Field" from the Mac Engineers who worked with him in the 1980s. These old Apple geeks borrowed the term from endless hours of watching Star Trek, probably whilst eating endless bowls of nachos. This is how it works:

In his presence, reality is malleable. He can convince anyone of practically anything.  ... The reality distortion field was a confounding melange of a charismatic rhetorical style, an indomitable will, and an eagerness to bend any fact to fit the purpose at hand. If one line of argument failed to persuade, he would deftly switch to another. Sometimes, he would throw you off balance by suddenly adopting your position as his own, without acknowledging that he ever thought differently. Amazingly, the reality distortion field seemed to be effective even if you were acutely aware of it, although the effects would fade after Steve departed.[5]
This is from the Andy Hertzfeld's entertaining book about the birth of the Macintosh. Although Andy’s claims aren’t always accurate. He stated that Anja Major, from the 1984 Mac commercial, died of breast cancer in 2000, she was alive and well enough to attend the 30th anniversary reunion in December 2005.[6] Anja is still a fine looking lady. One wonders if she received from an apology from the aging geek at the reunion.

[1] Pogue, D. (2007, July 27) The iPhone Matches Most of Its Hype. New York Times.

[2] Burrows, P. & Guglielmo. C. (2010, July 16) Apple Engineer Told Jobs IPhone Antenna Might Cut Calls. Bloomberg. Retrieved from http://www.bloomberg.com/news/2010-07-15/apple-engineer-said-to-have-told-jobs-last-year-about-iphone-antenna-flaw.html

[3] Helft, M. (2010, July 12) Design Flaw in iPhone 4, Testers Say. New York Times

[4] Caulfield, B. (2010, July 16) Re:Apple Talks About The iPhone 4’s Antenna [Live Blog]. From Velocity: Remaking Personal Technology. Forbes.com. Retrieved from http://blogs.forbes.com/velocity/2010/07/16/apple-talks-about-the-iphone-4s-antenna-live-blog/

[5] Hertzfeld (2004) Revolution in the Valley: The Insanely Great Story of How the Mac Was Made. Massachusetts: O'Reilly Media.

The lost iPhone prototype

Steve could hear the thunder of a thousand Androids approaching in the distance. He remembers how he lost control of his Mac to an army of Windows-loaded copycats. Steve’s fatal flaw, his "urgency to control his immediate environment" reared its ugly head again. After his brush with death, Steve doesn’t have the energy anymore to continue pretending that he is a changed man since returning to his throne at Cupertino.
Steve had heard that Gray, one of his engineers, had left his iPhone 4 prototype at a The Gourmet Haus Staudt German beer garden, only half an hour's drive from work. He was celebrating his 27th birthday. Steve immediately rallied Apple's Worldwide Loyalty Team - or Steve's Gestapo, as his staff calls them.  If there's a leak, the team will lockdown the Apple campus, hunt down the traitor, and escort him out of the building. They are the last line of defence against losing control of the product news cycle.
So, what happened to the iPhone 4 prototype? Brian, a twenty-one year-old community volunteer found the unusual looking iPhone at the beer garden and called the Apple Help Centre to hand it in. He got no help from the help centre. Apparently they didn’t take him seriously. Brian was surprised at Apple's lack of interest. After trying in vain to do the right thing, who can blame him for deciding to sell the curiosity to the guys at Gizmodo? They love to check out new technology and talk about it on their site. Apple contacted Gizmodo and asked for the phone back. The Gizmodo Editor replied (paraphrased), "Yeah sure. Our guy, Jason, has it. Here's his address." Jason and his wife arrived home from a dinner date late one night and found the front door was smashed in by R.E.A.C.T (Rapid Enforcement Allied Computer Team) - Steve's S.W.A.T. Their mission is the "apprehension of the professional organizers of large-scale criminal activities".[1] Jason was searched for weapons and all of his computer equipment was confiscated. The warrant was found to be illegal and Gizmodo published the whole saga on their site as it happened.[2] The melodrama became so famous that it spawned one of the top ten words of 2010 in the urban dictionary: 

Protohype: The process of leaking a prototype device to generate buzz about a product you don't quite yet have ready for market to a friendly tech website who will promote the gizmo well before it's ready to go. Gizmodo's finding of that Apple iPhone 4G months before it’s released is clearly a case of protohype.[3]

 Urban Dictionary’s comment begs the question that Leander Kahney of Wired asks,
If Jobs was setting a canary trap, why would he need to sue the outlets of his misinformation? If it were a trap, the publication of any information he'd planted would be all he needed. Going on to sue the publications is an unnecessary step. (Unless he were trying to cover up the canary trap -- but this is too devious even for a spy novel).[4]
A picture begins to resolve of a man whose paranoia runs deeper than is defensible.
The picture got uglier when others rushed to Gray's defence. Woz got involved - which is always bad news for Steve. The cuddly old bear of Silicon Valley talked with Gizmodo at length about the evil shenanigans of his old friend. Gizmodo photographed Woz guzzling a cold one whilst wearing a t-shirt that declared "I went drinking with Gray Powell and all I got was this lousy iPhone prototype". In the same week, Lufthansa Airlines showed their support for Gray by rewarding him a free business class flight to the Munich to sample as much German beer as he can handle. When Andy was asked by New York Times how he would feel if an Android phone prototype got lost at a bar, he quipped, “I’d be happy if that happened and someone wrote about it …With openness comes less secrets.”[5] Sure, Andy.
When a prototype gets lost in China, however, the situation has much more dire consequences. Chinese iPhone factory clerk, Sun Danyong lost an iPhone a year before Gray's faux pas. For Sun there were no free flights, no amusing interviews with Gizmodo, nor did he get a hug from Woz. The twenty-five year-old was searched and beaten up in his own home by senior officials of his employer, Foxconn - who was contracted to build the phone. Sun grew up on a farm where survival is a daily struggle. He worked hard to climb his way out of poverty and managed to graduate from university only a year ago. Losing the iPhone was too much to bear. F. Scott Fitzgerald  wrote that the soul is at its lowest ebb around three am. That's the time Sun chose to jump from the twelfth floor of his unit block. Steve’s obsession with secrecy may be amusing in the West; but further down the supply chain, as it crosses into the East, his secrecy mutates into something uglier. Forbes Magazine  wondered if Steve’s corporate secrets are worth human lives.[6] How embarrassing for him.

[1] Retrieved from: http://www.reacttf.org

[2] Gizmodo. (2010, April 27) Police Seize Jason Chen’s Computers. Retrieved from: http://www.gizmodo.com.au/2010/04/police-seize-jason-chens-computers/

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